How does The Art Times handle corrections?
Explaining the policies and processes that define our journalism.
The Art Times’s primary responsibility is to give readers accurate information, and our readers trust us to do that. By acknowledging our mistakes quickly and transparently, we build on that fundamental trust. We recognize an ethical responsibility to correct all factual errors, large and small, promptly and in a prominent space. We encourage readers to reach out to us at contact@thearttimes.com when they spot a possible mistake.
The Corrections Process:
- First, we determine if we made an error. We contact the reporters and editors involved and, if a correction is warranted, we adjust the article and add the correction.
- Even when we catch a mistake seconds after publishing, we still acknowledge it with a correction. There is no five-second rule.
- Corrections should appear in any and all editions (physical and digital) or platforms (Twitter, Instagram, Facebook) that carried the error. We also correct mistakes in newsletters, in videos and on podcasts.
- For obvious typos, we correct the error without appending a correction.
During breaking news, there are times when incorrect information is part of the story and does not require a correction: a death toll may be reduced, the number of suspects may change, or officials may correct an earlier statement. We typically explain these changes in the updating article and do not append a correction.